We have a 20 day refund policy, which means you have 20 days to request a refund.

To be eligible for a refund, in the case of 1-month plans, you must contact us before your subscription expires.

To start a refund, you can contact us at contact@hakuna-iptv.com

Please be patient after your refund is processed or your request is received as it initially takes 2-3 days for the transaction to be processed and later 3-5 business days for the credit to reflect in your bank account/card.